Colors on a Screen
Every monitor and phone renders color a little differently, and dye lots vary between production runs. A dress may look a shade warmer or cooler in your hand than it did on your screen. We do not count a small difference as a defect. If what arrives is plainly not the item pictured, that is a wrong item and the Refund and Returns Policy covers it in full.
Measurements and Fit
Use the size guide on the product page where one is given, not only the size you normally buy. If a measurement you need is not listed, email support@novericav.com and we will get it from the supplier. These garments are produced overseas and the sizing does not always follow U.S. conventions. Measurements are taken flat and a tolerance of roughly an inch in either direction is normal for garments made this way.
Care and Safety
Follow the care label. Machine washing something marked hand wash or dry clean will damage it, and damage caused that way is not a manufacturing fault. Wearing apparel sold in the United States is subject to the general flammability standard at 16 CFR Part 1610; keep garments away from open flame and direct heat.
No Advice
Nothing on this site is professional advice. Product copy describes garments and nothing more.
Links to Other Sites
Where we link out, we do not control that site and are not responsible for its content, products or privacy practices.
Reviews
We do not write, buy or commission reviews, and we do not offer discounts, free products or any other incentive in exchange for one or for changing one. Nor do we hide unfavorable reviews. If reviews appear on this site, they are real and unedited apart from the removal of personal information.
Stock and Prices
Availability and prices can change without notice. If an item sells out after you order, or if a price was published in error, we contact you and refund in full. See the Payment Policy.
Limitation of Liability
So far as the law allows, novericav is not liable for indirect or consequential loss arising from use of this site or our products. Nothing here reduces any right you hold under the consumer protection laws of your state, and nothing here limits the authority of the Federal Trade Commission or your state Attorney General.
Contact
support@novericav.com